![]() ![]() Another email response assured me they were working really hard to protect my phone from viruses.but I wonder how they’re doing that when their software isn’t installed on my phone? I obviously need better security if a security company can take unauthorized payments right out of my PayPal account. I emailed customer service and got some generic response about introductory rates and payments going up, but their service was totally worth it, so I should be happy. When I remembered having briefly downloaded then deleted TotalAV, I immediately became livid. When I looked into my payment history, I saw that I’d been billed for this service every month (that isn’t even installed on my phone), since last January. I had to google what it was because I had no clue, and didn’t remember downloading then deleting TotalAV last year. Just yesterday I noticed an automatic payment from this app for 8.99$. I never filled out any subscription forms or agreed to any services. I downloaded this FREE app onto my phone last year (don’t even remember why), then deleted it within a day. ![]() TotalAV is a get rich quick scheme that TotalAV creator is doing and a scam and dishonest!!!! Return my money at once! Because a few reviews said that they finally were “canceled” but still being charged. You will have to change your credit card information ASAP if you already purchased. I paid for it BEFORE reading reviews, and from now on, I have learned my lesson and will ALWAYS check critical reviews from now on because those reviews are the most honest and written by real people !! The good reviews are just bots to up the rating, which is scandalous. I WANT MY MONEY BACK! Shame on you, fraudulent thieves! I have tried for several days to cancel my subscription. Apparently, TotalAV hacks your devices and does absolutely nothing to protect them. I have read many reviews of TotalAV not working, people trying to cancel, and YOU CANT! It is impossible to cancel! So if you buy beware, you will forever pay for it. I tried canceling my subscription only seconds after purchasing! The advertising was so misleading I ended up paying far more than 3$!!!! I am disgusted with TotalAV creators. If you need a VPN there are much better options out there for much less money Ultimately bad business practices and bad performance are often equated as “a scam”. We’ve seen this type of app many times before committing to reoccurring payments is easy, using TotalAV not very easy, canceling the payment not very easy. The subscription is not through Apple’s subscription manager so it’s nearly impossible to cancel the reoccurring payment to them. When you decide this isn’t worth it, it is near impossible to cancel your subscription. ![]() When you have problems, contacting tech-support is near impossible. the VPNs often not engaged, the ad blocker doesn’t block many ads. Unfortunately,TotalAV over reports it’s effectiveness using data and graphs and yet none of the services offered are very well-maintained or produce a very good outcome. The most important service this would provide is the VPN or virtual private network which protects her phone from sniffing attacks, oppressive government‘s and snooping Internet service providers. For the service they charge you a yearly subscription fee. ![]() This is supposed to be one of those all in one VPN, firewall, ad blocker apps with visual read outs and graphs of its effectiveness. ![]()
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